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Return to shopPrivacy Policy
At Sinoure, we respect our customers’ privacy and are committed to protecting their personal data and handling it responsibly and transparently. This policy explains how information is collected, used, and protected when you visit our website, create an account, place an order, or contact us through our official channels.
1. Who We Are
This website is operated under the name Sinoure and is owned by Al-Siraj Al-Muneer Company, a company registered in the Hashemite Kingdom of Jordan. Our address: Sweileh – Industrial Signal Area.
2. Information We Collect
We may collect certain personal information that users provide directly when using the website or communicating with us. Depending on the nature of the use or request, this may include:
- Full name
- Phone number
- Address
- Order details
- Any information shared by the customer when contacting customer service or through official channels
We may also collect information when:
- Creating an account on the website
- Completing a purchase
- Subscribing to offers or marketing messages
- Contacting customer service
- Browsing and using the website
3. Analytics and Tracking Tools
The website does not rely on cookies as an essential part of its operation. However, it may use digital analytics or tracking tools such as Google Analytics and Meta Pixel.
for the purpose of:
- Understanding user behavior on the website
- Improving the user experience
- Enhancing performance, content, and offers provided
4. How We Use Your Data
We use the information we collect for the following purposes:
- Processing and fulfilling orders
- Communicating with customers regarding orders or inquiries
- Improving the website user experience
- Personalizing offers or marketing messages for customers
- Developing our services and products
- Following up on orders, technical support, and customer service
5. Marketing Messages
We may use certain contact information to send promotional offers or marketing messages related to our products and services. Users have the right to unsubscribe from these messages at any time.
6. Sharing Data with Third Parties
We are committed to not selling customer data or sharing it with any external party for commercial purposes. We also do not share personal data with any third party except where necessary to provide the service or where required by law or competent official authorities.
7. Data Protection
We take appropriate measures to protect user data and prevent unauthorized access to it. We are also committed to not publishing customer data or using it outside the scope of the purpose for which it was collected.
However, despite our efforts to implement appropriate security measures, absolute protection of information transmitted or stored عبر the internet or electronic systems cannot be guaranteed.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with relevant legal and regulatory obligations.
9. User Rights
Subject to applicable laws and regulations, users may request to:
- Access their personal data
- Modify or update their data
- Request deletion of their data
- Unsubscribe from marketing messages
10. Age Restriction
This website is not intended for minors and is designed for an audience appropriate to the nature of the products offered. Please do not use the website or provide us with any personal data if you do not meet the appropriate legal eligibility requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be published on this page, and continued use of the website after updates are posted constitutes implied acceptance of the updated policy.
Last updated: 12/5/2026
12. Governing Law
This policy shall be governed and interpreted in accordance with the laws and regulations applicable in the Hashemite Kingdom of Jordan.
13. Contact Us
For any inquiries related to this Privacy Policy or personal data requests, you may contact us through:
- Email: info@sinoure.com
- Phone Number: +962 7 9061 3613
- WhatsApp: +962 7 9061 3613
- Address: Sweileh – King Abdullah II Street – Industrial Signal Area